This Privacy Policy explains what personal information sh77 collects from players in the Philippines, how that information is used, who it may be shared with, and how you can exercise your rights as a data subject. By creating an account or using our platform, you agree to the practices described here.
When you register for an account on sh77, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and mailing address. During identity verification, we may also request a copy of a government-issued ID, proof of address, or other documents required under Philippine data and gaming regulations. As you use the platform, we automatically collect technical data such as your IP address, device type, browser information, session duration, pages visited, and betting activity. Payment-related information — including transaction amounts, timestamps, and the payment method you select — is also recorded to process deposits and withdrawals accurately. We do not store full card numbers or bank credentials directly; these are handled by our verified payment processors. All of this data is collected solely to operate the platform, keep your account secure, and comply with applicable laws.
The primary purpose for collecting your data is to create and maintain your sh77 account, verify your identity and age, process transactions in Philippine pesos, and provide customer support when you need it. We also use your information to detect and prevent fraud, money laundering, and other activities that could harm the platform or other players. Where you have opted in, we may send you promotional communications about bonuses and new features — you can withdraw this consent at any time from your account settings. Technical and behavioural data helps us improve platform performance, fix issues faster, and personalise your experience on the site. We may analyse aggregated, anonymised usage data for product development and reporting purposes; this data does not identify you personally. sh77 will never use your personal data for any purpose that is incompatible with the purposes listed in this policy without first notifying you and, where required by law, obtaining your consent.
sh77 does not sell your personal data to third parties under any circumstances. We may share your information with carefully selected service providers who assist us in operating the platform — including payment processors, identity verification partners, IT infrastructure providers, and customer support tools — but only to the extent necessary for them to perform their services. All third-party processors we work with are contractually required to handle your data securely and in accordance with applicable Philippine data protection regulations. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, such as in response to a valid court order or a request from PAGCOR. In the event that sh77 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified in advance of any such change. We do not share your data with unaffiliated third parties for their own marketing or advertising purposes.
sh77 uses industry-standard security measures to protect your personal information, including encrypted data transmission, access controls, and regular security reviews of our systems. Your account is protected by a password that only you should know — we strongly recommend using a unique, strong password and logging out of shared devices after each session. We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law, regulatory obligations, and our own legitimate business needs. After the applicable retention period has expired and there are no outstanding legal requirements, your personal data will be securely deleted or anonymised. If you believe that your account security has been compromised, please contact our support team immediately so we can take steps to protect your data. While we apply robust safeguards, no online system can guarantee absolute security, and we encourage you to take your own precautions to protect your login credentials.
Under the Philippines' Data Privacy Act of 2012 and its implementing rules, you have the right to be informed about how your personal data is processed, to access a copy of the data we hold about you, and to request corrections if any information is inaccurate or incomplete. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no legal obligation requires us to retain it. If you object to a particular use of your data or wish to withdraw a consent you previously gave — such as consent to receive marketing communications — you can do so at any time through your account settings or by contacting our support team. Requests related to your data rights will be acknowledged promptly and handled within the timeframes set out by applicable law. If you feel that your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For any privacy-related queries, you can reach our team via the contact details available on this platform.
Quick answers to what players in the Philippines ask most about data handling.
If you have any concerns about how sh77 handles your personal information, visit our FAQ page for more answers or log in to manage your data preferences directly from your account settings.